Who is TextureMedia LLC?
TextureMedia, LLC is the parent company to NaturallyCurly.com, CurlyNikki.com, and Shop.NaturallyCurly.com, a network of websites that help empower curls, coils, and waves. Founded in 1998, we are the largest hair care platform for women with textured hair and a trusted thought leader who strives to inspire and educate millions of beauty enthusiasts.
What is the TextureTrendsetter Insights Community?
The Trendsetter Insights Community is a diverse group of women who have agreed to participate in surveys, opinion polls, and online discussions related to hair care and beauty product and services. This feedback helps us to better understand the wants and needs of various users and consumers, so that we can not only improve our own products, but also share this information with others in the hair care and beauty industry. Basically this community is all about YOU! It allows you to guide the industry on where to focus to meet your needs. For participating, members get free products and earn points towards gift cards, products, and more.
Can anyone join?
No. Because we’re trying to get a variety of people in this community, you have to meet certain criteria to qualify as a Trendsetter. To see if you qualify, click here to complete the qualifying survey and see if you meet the requirements. You’ll get an email from us immediately after you complete this survey if you do qualify asking you to confirm your membership so keep your eyes peeled. If you do qualify and complete the profiler survey, you’ll automatically get 20 points towards gift cards and prizes just for joining.
How do I become a member?
Complete the qualifying survey by clicking here to see if you qualify to participate.
How much of my time will be required?
There’ll be activities about twice a month and most activities will take 10-15 minutes. Occasionally there will be activities, such as online discussions, that may take longer, but we will provide an estimated completion time with every activity. Because some activities only apply to specific members, you may not be asked to participate in every one. You are also not required to participate in every activity, although we hope you would want to.
What’s in it for me?
Being a part of this community gives you a voice, allows you to share your opinions on hair care, and empowers you to shape the industry. For participating, members get free products and earn points towards gift cards, products, and more.
How do I complete surveys and other activities?
When an activity is launched that you are eligible for, you will receive an email that includes a link to the activity. You can also logon at trendsetters.naturallycurly.com at any time to view any available activities. You are under no obligation to participate; however, if after several invitations you do not participate in any research activities, we may consider you an inactive member and remove you from the community.
Will I receive junk mail or sales calls as a result of being a member?
Absolutely not! Your email will only be used to send you invitations to surveys, polls, and discussions pertaining to the Trendsetter community. Any responses or opinions you share will be used exclusively to support our research efforts. We will never sell, lend, or otherwise make available to any outside entity any personally identifiable information you provide without your express consent.
How do I update my contact information or member profile?
You can change your account information by signing in to your account and clicking your username in the top right hand corner. From here click 'Settings' and make the necessary changes.
I’m not receiving surveys. Why?
We send each survey to a targeted group of community members based on the user insights we are trying to understand. If you are not receiving invitations to activities, it is likely that you do not fit the community subgroup we are researching. We also do our best to ensure that every member gets an opportunity to participate in activities, so if you received an invitation recently, it's very likely that you may be skipped on the next one. No worries. You chance will come back around sooner than you think.
How do I unsubscribe from the community?
We don’t want to see you go, but if you no longer want to be a member of the community, click your username in the top right hand corner, click 'Settings', and then 'Notifications'. From here, click 'Unsubscribe' from the desired options.
What if I forget my password?
Click the 'Forgot password?’ link from the login page. Enter your registered email address and a new password will be sent to you via email. You can change this password after you’ve logged in from your profile.
How much does it cost to join?
Absolutely nothing! There will never be a cost to you to become a member of or participate in our community.
How will you use my responses to the activities?
Your responses to our surveys are confidential. They are combined with the answers of other respondents and reported only in aggregate. Your responses will never be connected to you or your personal information when reporting results from our research efforts.
How do the reward points work?
10 points = $1 in rewards. For each activity you’re invited to, you will be notified how many points you will earn for participating. Depending on the time it takes to complete a certain activity, you can earn anywhere between 10 and 500 points! Upon logging in, you should see a profile summary to your left. Here you can see how many points you've earned and the Rewards value. If you click on 'Rewards', you will be taken to the rewards catalog to trade in your reward points for over 100 possible gift cards.
Note: All rewards are subject to availability. We reserve the rights to change rewards/product list without notice.
What if I have a question that hasn't been answered here?
If you have any additional questions, comments, or concerns that we did not answer here, please feel free to email us at
[email protected].